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11 February 2026

Understanding the Systems Analysis Review (SAR): A Roadmap to Patient Safety

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In the Irish healthcare system, accountability and learning are the cornerstones of a safe environment for patients. A critical component of this is the Systems Analysis Review (SAR), the formal process used by the HSE to investigate Serious Patient Safety Incidents (SPSIs).

Unlike traditional approaches that might focus on individual errors, a SAR is designed to look at the wider system to understand how and why an incident occurred. At Whelan Law, we believe that understanding this process is vital for any family seeking a clear and honest explanation following a serious medical event.

What is a Systems Analysis Review?

A SAR is a structured, root-cause-oriented investigation conducted after a serious patient safety incident. It is based on human-factors and systems-thinking principles, such as the London Protocol, designed to identify system weaknesses rather than focusing on individual blame.

When is a Systems Analysis Review Required?

Under the HSE Incident Management Framework (IMF) 2020, a SAR is typically triggered when an incident meets specific criteria for seriousness.

1. Serious Patient Safety Incidents (SPSIs): This includes events that result in death, serious harm, major permanent loss of function or unanticipated transfers to the ICU. It also covers serious medication, diagnostic or surgical complications.

2. Never Events: These are preventable situations that should never occur if proper systems are in place. Examples include:

  • Wrong-site surgery.

  • Retained surgical items (e.g., instruments left inside a patient).

  • Medication errors causing severe harm.

3. Significant Systemic Risk: Even if a patient was not harmed, a SAR may be required for a "near miss" with catastrophic potential or an event that exposes a recurring systemic weakness.

The Purpose: Moving Toward Learning

The objective of a SAR is not to find fault, but to provide families with an explanation and to allow for organisational learning. It aims to identify system weaknesses, such as staffing levels, equipment issues or communication breakdowns, to ensure that the healthcare system is designed to catch errors before they reach the patient.

How Whelan Law Can Support You

Navigating a Systems Analysis Review can be an intimidating process for families.

At Whelan Law, we specialise in patient safety advocacy. We can assist you in reviewing SAR reports, ensuring that the recommendations are actionable and advocating for your right to a clear, system-oriented explanation of what happened.

If you or a loved one has been involved in a serious incident and wish to understand if a Systems Analysis Review is required, contact Whelan Law today. We are here to ensure that accountability leads to real change and safer care for everyone.

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